Customer Service & Supply Chain Administrator

At Agrii, we work in partnership with farmers, suppliers, and colleagues across the UK to deliver innovation, expertise, and trusted support — from crop production and agronomy services to seed, fertiliser, logistics, and finance solutions.

We’re now looking for a Supply Chain & Customer Service Administrator to join our Gromax team at Alconbury. This is a great opportunity for someone who enjoys working in a fast-paced environment, managing data and customer queries with accuracy and professionalism, and supporting smooth product movement across our supply chain.

In this role, you will:

• Support the coordination and management of product supply, movement, and invoicing for Gromax products.
• Process customer orders and handle enquiries from both internal and external stakeholders.
• Place orders with suppliers and manage stock requisitions for depots.
• Raise purchase orders (including non-stock items) and customer invoices.
• Handle invoice queries with accounts and suppliers to ensure accurate and timely resolution.
• Set up item codes and maintain system data accurately.
• Assist with direct deliveries — sending and booking purchase orders & manage shipping documentation for imported goods.
• Provide general administrative support to the Gromax and wider Agrii logistics team.
• Adhere to company health and safety policies, maintaining compliance in all work.

What you’ll bring:

• Strong IT skills, including experience with ERP systems and spreadsheets.
• Excellent attention to detail and analytical ability.
• Confident communication and interpersonal skills.
• A proactive, organised approach, with the ability to work independently.
• Commitment to delivering excellent customer service.
• Flexibility and a positive attitude towards change and improvement.

We are an equal opportunities employer and welcome applications from anyone regardless of race, sex, sexual orientation, religion / belief, age or disability.