Credit Administrator

We are looking to employ a Credit Administrator for a permanent, hybrid role based at our Wetherby office.

We’re now looking for a Credit Administrator to join our Finance & Credit Administration team, helping us maintain accurate customer accounts and deliver excellent service across the business. This is a fantastic opportunity for someone who is detail-focused, proactive, and confident in handling financial processes. You’ll play a key role in ensuring smooth cash allocations, resolving queries, and supporting our credit management function.

In this role, you will:

• Process incoming payments (Bacs, cheques, and credit cards) and allocate them to customer accounts.
• Support reconciliations for cash sales, unallocated cash, and direct debits.
• Distribute reminder letters, customer invoices, credit notes, and account statements.
• Assist with audits, month-end reporting, and provide supporting documentation as required.
• Handle general administration tasks, including team inbox management, posting, and customer queries.
• Provide receptionist cover for the team, including handling calls, taking card payments, and issuing balance confirmations.
• Work closely with internal and external customers to identify and resolve allocation discrepancies, helping reduce aged debt.

What you’ll bring:

• Previous experience in sales ledger and credit control administration.
• Strong Excel skills and confidence with reporting and reconciliation.
• Excellent attention to detail, with a methodical and organised approach.
• Clear and confident communication skills and the ability to build strong relationships with colleagues and customers.
• A proactive, adaptable attitude with the ability to manage busy periods and work well under pressure.

We are an equal opportunities employer and welcome applications from anyone regardless of race, sex, sexual orientation, religion / belief, age or disability.